Password Reset

Use this form to reset your password if you have forgotten it. You must have an email address on file and you will need to access your email to see your temporary password once it has been sent.

  1. Enter your username and your e-mail address of record below and click "Reset Password". The username and email you provide will be used to confirm your identity.

  2. Once your identity has been confirmed, a temporary password will be sent to you by email.

  3. Login using the temporary password; you will then be prompted to create a new password of your own.

  4. The temporary password is only valid for 24 hours. If you have not changed your password by then you will need to request another password reset.

Your email address MUST match the address we have on file for you. If it does not, you will not be able to request a password reset using this form.

If you cannot remember your username, or do not have access to email, then you cannot use this form to reset your password.

Still having trouble?

If you are unable to use this form for any reason please contact us at

(540) 260-9081
550 Industrial Drive
Christiansburg, VA 24073
Athena © 2020 CHP Energy Solutions
This material is based upon work supported by the Department of Energy under Award Number DE-EE0003787.
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